Help Desk URL:

Discussion Forum URL:

Network Status Page URL:

ICQ Number:

AOL Instant Messenger Handle:

Yahoo Instant Messenger Handle:

Contact Telephone Number:

Toll Free Contact Telephone Number:

Primary Nameserver:

Secondary Nameserver:

The below information is used to instruct the user what to do when your customer website is down.

Check that DNS is fully propogated:
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Make sure your DNS is configured properly:
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Try surfing other sites:
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Ask a friend or associate to point to your site:
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Ping your site:
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Do a traceroute:
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Check your Network Status page:
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Check for forum announcements:
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Check your EMail:
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Send us a support ticket:
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Contact us via Instant Messaging:
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Call us by telephone:
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