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Step 1 - Website Information

OK, let's get started. The information you submit via this form will be included in a HostInfo Page in your DemoCenter. Please consider every item carefully and double-check for accuracy.

TIP: Check off the checkbox for every item that you want listed in your HostInfo Page and fill in the information for that item. If you do not check off the checkbox, the item will not appear in the page.

Website URL: Eg. http://demodemo.com
(No trailing slash)

Help Desk URL:

Discussion Forum URL:

Network Status Page URL:

ICQ Number:

AOL Instant Messenger Handle:

Yahoo Instant Messenger Handle:

Contact Telephone Number:

Toll Free Contact Telephone Number:

Primary Nameserver:

Secondary Nameserver:


The below information is used to instruct the user what to do when your customer website is down.

TIP: Check off the checkbox for every item that you want listed in the steps to take when a customer's site is down. Then prioritize the step. In other words, select the order in which you want the steps to appear in the list. If you do not check off the checkbox, the item will not appear in the page.

Check that DNS is fully propogated:

Make sure your DNS is configured properly:

Try surfing other sites:

Ask a friend or associate to point to your site:

Ping your site:

Do a traceroute:

Check your Network Status page:

Check for forum announcements:

Check your EMail:

Send us a support ticket:

Contact us via Instant Messaging:

Call us by telephone:


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